Troubleshooting Video Errors

故障排除：视频错误

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视频错误的常见表现包括：

在载入游戏时系统崩溃或者锁死
在载入游戏时出现白屏或者黑屏
游戏内图像扭曲
游戏内视频延迟

重要说明

系统锁死也可能是由于其他原因。请参考在防火墙后使用 Steam以及与 Steam 相冲突的程序这两篇文章的说明来排除防火墙或者后台程序所导致的Steam问题。

若您看到紫色棋盘状格子，武器模型丢失，或者世界模型丢失，请参考主题验证 GCF 缓存文件来获得更多故障排除解答。

不支持的显卡

尽管下列显卡宣称具有 DirectX 7.0 的硬件支持（Source 引擎游戏的最低要求），它们也不支持游戏运行：

3DLabs Wildcat VP560
XGI Volari V8 Ultra
Matrox P750
Matrox G400-550
SiS Xaber 400

故障检测步骤

请按照如下步骤检测显示及视频问题：

升级驱动 - 为了确保您的系统已使用最适合的显卡通讯驱动，请参考主题升级驱动以获得更多说明。
检查 DirectX 设置 - 请参考主题检查 DirectX 设置，并升级 DirectX 以提升图像显示性能。
重置视频选项以及强制设定视频模式 - 请参考主题重置视频选项以及强制设定视频模式，以获得使用启动参数 -autoconfig 以及测试最佳分辨率和刷新率的说明。建议您先试试您的显示卡和显示器所支持的最低分辨率，然后逐步提升，直到找到能够正确进行显示而又不会过多占用您系统资源的显示模式。

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Common symptoms of video errors include:

System crashes or locks up when attempting to load a game
Blank, black screen when attempting to load a game
Distorted graphics in-game
Video lags in-game

Important Note

There may be other factors causing your games to lock up - please see the instructions in the Using a Firewall with Steam article and the Programs Which Interfere with Steam article to ensure a firewall or background applications are not interfering with Steam.

If you see purple checkerboards, missing weapon models, or missing world models please see the Verifying GCF Cache Files topic for troubleshooting instructions.

Unsupported Video Cards

While the following video cards are listed as having DirectX 7.0 hardware support, (the minimum requirement for running Sourcegine games) they are not supported:

3DLabs Wildcat VP560
XGI Volari V8 Ultra
Matrox P750
Matrox G400-550
SiS Xaber 400

Troubleshooting Steps

Please follow the steps below for troubleshooting video and display issues:

Update Drivers - See the Updating Drivers topic for instructions to ensure your system is using the appropriate drivers to communicate with your video card.
Check DirectX Settings - See the Checking DirectX Settings topic and update DirectX to improve graphics display quality.
Reset Video Settings and Force a Video Mode - See the Reset Video Settings and Force a Video Mode topic for instructions to use -autoconfig and experiment with resolution and refresh settings - it is recommended that you start with the lowest resolution your video card and monitor will support, then work your way up until you find a video mode which displays correctly without straining your system's resources.

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取自"http://supportwiki.steampowered.com/zh/Troubleshooting_Video_Errors"

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