Steam Support Wiki
 
 

Third-Party Game Support

 
 

http://support.steampowered.com/cgi-bin/steampowered.cfg/php/enduser/std_adp.php?p_faqid=450

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Please contact Steam Support directly if you encounter any difficulty with:

  • Any game developed by Valve (the game's developer appears under the Developer column when viewing games in the My Games tab)
  • Connecting to Steam or otherwise using a Steam account
  • Purchasing a game through Steam
  • Registering a retail CD Key for a game on Steam
  • Any errors which prevent the game from loading or appear in a Steam dialog
  • Finding the site or contact information for support with a third-party game

You will need to contact the game developer for support or visit the third party game's support site if you encounter any errors or unexpected behavior which appears after loading a third-party game.

Please have your Steam account username and the exact error message (or a detailed description of what happens when you encounter unexpected behavior) ready when contacting Steam Support.

Contact VALVe Billing and Support: http://support.steampowered.com/cgi-bin/steampowered.cfg/php/enduser/std_adp.php?p_faqid=294

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