Ongoing Issues

现存问题

该页面正在建设中。请访问技术支持页面以获得更多技术支持信息（英文）。

该页面的内容由 Steam 支持部门和 Steam 用户社区共同维护 - 请小心任何连至外部网站的链接。

Steam 支持部门不会以任何理由向您索取您的 Steam 帐号密码，也绝对不会要求您将您的 Steam 帐号密码输入网站页面。

现存问题

datacache.dll 错误
MountFilesystem() 以及 SteamMountFileSystem() 错误
IDirect3DDevice9::Present() 错误

我们目前正在研究一些游戏以及 Steam 中的问题 - 当任何用户遇到问题时, 请提交 Steam 支持部一份错误报告, 以协助我们找到解决方案.

提交一份事件报告

请将如下信息条目包含在你提交给 Steam 支持部的错误报告中:

MSINFO32报告
DXDIAG 报告- 点击窗口最下方的 "Save All Information..." (保存所有信息)键, 以保存报告
Mini-dump Files (小存储器转储文件) (Steam 以及游戏程序崩溃时) Mini-dump 文件只会在程序死机时生成
- Steam 崩溃: Mini-dump 文件文件位于你的 Steam 安装文件夹中 (默认为 C:\Program Files\Valve\Steam\ )
- 游戏崩溃: Mini-dump 文件位于你的 Steam 安装目录下的游戏安装目录: /SteamApps/ (您的帐号名) / (g游戏文件夹) /
当你拥有以上信息条目时, 请浏览联络VALVe支付与支持部门主题以提交一份错误报告给 Steam 支持部门。

Interested in assisting with translation? Apply to become a Steam Support Wiki Translator

English content to translate (START)

Current Issues

datacache.dll Errors
MountFilesystem() and SteamMountFileSystem() Errors
IDirect3DDevice9::Present() Errors

We are currently investigating some issues with games and Steam - it is requested that any users encountering these issues submit a case to Steam Support to assist in determining a resolution to these issues.

Submit an Incident Report

Please include the following items of information in your Steam Support case:

MSINFO32 Report
DXDIAG Report - Click the "Save All Information..." button at the bottom of the window to save the output of the report.
Mini-dump Files (for Steam Crashes and Game Crashes) Mini-dump files will only be generated by crashes.
- Steam crashes: The mini-dump file will be located in your Steam installation folder (C:\Program Files\Valve\Steam\ by default)
- Game crashes: The mini-dump file will be located in your game installation folder under the Steam installation directory: /SteamApps/ (your account name) / (game folder) /
Please see the Contacting VALVe Billing and Support topic to submit an incident to Steam Support once you have the requested items of information

(END) English content to translate

Interested in assisting with translation? Apply to become a Steam Support Wiki Translator

取自"http://supportwiki.steampowered.com/zh/Ongoing_Issues"

	搜索

	Views
	条目讨论 View source History 不转换大陆简体台湾繁体新加坡简体香港繁体

	其它语言
	English العربية Български Dansk Deutsch Ελληνικά Español Suomi Français עברית Magyar Italiano 日本語 한국어 Latviešu Nederlands Norsk (bokmål) Polski Português Română Русский Svenska Türkçe