Steam Support Wiki
 
 

MSINFO32 Reports

 
 

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MSINFO32 reports detail the hardware and software configuration of machines running Windows - these reports allow our technical support department to review your machine for hardware and software conflicts to recommend solutions to crashes and other issues.

Please observe the following instructions to run and save an MSINFO32 report if requested by Steam Support:

  1. Go to the Start button
  2. Select Run...
  3. Type msinfo32 and click OK
  4. While viewing the System Summary node go to File and select Save
  5. Save your MSINFO32 report as msinfo32.nfo on your desktop for easy access (you may delete the file once you have attached it to a support case and submitted the case)
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