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Game Errors: Secure connection failed, No Steam logon, or A connection to the VAC servers could not be made |
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页面分类: Not Translated | Topics | Troubleshooting | Errors | GoldSrc Games | Source Games | System |
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游戏错误：安全连接失败，Steam没有登录，以及不能连接至VAC服务器该页面的内容由 Steam 支持部门和 Steam 用户社区共同维护 - 请小心任何连至外部网站的链接。 Steam 支持部门不会以任何理由向您索取您的 Steam 帐号密码，也绝对不会要求您将您的 Steam 帐号密码输入网站页面。 原因Peer Guardian软件有许多用户报告称，在退出Peer Guardian程序后，退出并重新启动Steam，就能解决不能连接至开启VAC的服务器的问题。在重新启动Steam之后，应该就能够链接VAC服务器了。 您的网络连接请检查您网络连接的稳定性和可靠性。网络连接的不稳定会导致Steam下载出错，也会导致您在接入游戏服务器时超时。 有许多在线工具软件可以帮助您检查网络连接的问题。如下是其中比较常用的两款： 如果您觉得您的网络连接有问题，请与您的网络供应商联系。 P2P,FTP以及网页服务器应用程序请确认您没有在后台运行像Kazaa, LimeWire, BitTorrent, 以及Exeem之类的P2P软件。这些软件会占用您的大量网络带宽。FTP以及网页服务器应用程序同样如此。 在您退出P2P软件之后，请先退出并重新启动Steam，然后再尝试连接安全服务器。在重启之后您应该就可以连接VAC服务器了。 安全防护软件、防火墙以及杀毒软件若您正在使用安全防护软件、防火墙或者杀毒软件，请在其中将Steam.exe和所有的HL.exe、HL2.exe的相关进程设置为受信任的程序。关于如何设置，请参考您的程序使用说明。 通常情况下，如果您每次在Steam升级之后立刻就出现网络连接问题，这就是由于您的防火墙程序导致的。 最好的解决办法就是打开防火墙软件的允许程序列表，删除所有与Steam.exe、HL.exe和HL2.exe相关的条目，以便于程序对他们重新进行识别。已存在的许可设置并不一定就是正确的设置。 您最好同一时间只运行一款防火墙软件。绝对不要同时运行两款及以上的防火墙软件，它们之间会互相冲突，并导致各种连接问题。 在对您的杀毒软件或者防火墙软件进行重新设置之后，请退出并重启Steam，然后再尝试连接安全服务器。在重启之后您应该就可以连接VAC服务器了。 防火墙与路由器若您的电脑通过一台有防火墙的路由器接入互联网，您需要开启Steam用于连接互联网的端口。大多数嵌入的防火墙都需要您进行手动开启端口。（他们还不会自动检测）。而不含有防火墙的路由器基本上不需要为游戏客户端开启端口（不过如果运行游戏服务器则通常需要开启某些端口）。 如果您的设置软件需要端口号，请参考如下：
关于防火墙的设置，请根据您防火墙的品牌访问相应网站以获得相关信息。Windows XP SP1自带的系统防火墙不需要为Steam的进行任何特别的设置，不过XP SP2系统的防火墙则需要进行一定的设置。 在对您的路由器和防火墙设置进行修改之后，请退出并重启Steam，然后再尝试重新连接安全服务器。 路由器问题路由器可能导致连接问题，尤其是Linksys路由器和无线路由器。双WAN口路由器与Steam不兼容。若你的路由器为独立路由器，并且遇到了连接问题，请绕过路由器，将电脑与调制解调器（modem）直接相连，以确认是否是由于路由器导致的问题。 病毒、间谍软件和恶意软件，网络控制软件，匿名IP伪装软件若您的系统被病毒或者间谍软件感染，也可能会导致连接问题。像Cybersitter, Netlimiter, X-Fire 和 Stegnos Anonymous Internet之类的网络控制或者IP伪装软件也可能与Steam的一般操作发生冲突。 Interested in assisting with translation? Apply to become a Steam Support Wiki Translator
English content to translate (START)
CausesPeer GuardianA number of our users are reporting that their problems connecting to VAC enabled servers were corrected by exiting Peer Guardian, then exiting and restarting Steam. Once Steam has restarted you should be able to connect to VAC Servers. Your Internet ConnectionCheck the stability and reliability of your Internet connection. An unstable connection can cause Steam to download improperly, or your attempt to connect to a server might time out. There are many online tools that help you to check for problems with your connection, here are two of the more popular: If you suspect that you are having a problem related to your Internet Connection, please contact your ISP. P2P, FTP and Web Server ApplicationsMake sure that you're not running P2P programs like Kazaa, LimeWire, BitTorrent, or Exeem in the background. These programs can consume a large portion of your bandwidth. The same is true for FTP and Webserver applications. After exiting your Peer to Peer software please EXIT STEAM AND RESTART before attempting to connect to a secure server. Once you have restarted you should be able to connect to VAC servers. Security and Firewall and Anti-Virus SoftwareIf you're using security or firewall or anti-virus software, train them to recognize Steam.exe and all instances of HL.exe and HL2.exe as trusted programs. Consult your program manuals for how to do this. Typically, if you have a connection problem immediately after a Steam update it is being caused by your firewall. The best solution is to go to the firewall permissions and remove all references to Steam.exe, HL.exe and HL2.exe and let them be relearned again. Just because there are existing permissions does NOT mean they are correct permissions! You should also only be running one firewall at a time. Never run two or more firewall programs, they can conflict with each other and cause many different connection problems. After making any changes to your A/V or software firewall settings please EXIT STEAM AND RESTART before attempting to connect to a secure server. Once you have restarted you should be able to connect to VAC servers. Firewalls and RoutersIf your computer is behind a router with a firewall, you'll need to open the ports that Steam uses to connect to the Internet. Most embedded firewalls require you to open ports manually (they don't learn automatically). Routers without firewalls rarely need to have ports opened for game client (but usually do for game servers). If your configuration software requires port numbers, please use the following:
For assistance with your Firewall you will need to go to the support site for your particular Firewall. Windows XP SP1 firewall does not require any specific configuration changes for Steam to work but XP SP2 firewall does. After making any changes to your router and firewall settings please EXIT STEAM AND RESTART before attempting to connect to a secure server. Router ProblemsRouters can cause connectivity problems. Linksys routers and Wireless routers especially can cause this. Dual WAN Routers are not compatible with Steam. If you have a stand-alone router and you are having connection problems, you can always bypass the router and plug your computer directly into your modem to see if the router is the problem. Viruses, spyware and malware, netlimiting, anonymous IP masking programsConnection problems can also arise if your system is infected with a virus or spyware. Programs like Cybersitter, Netlimiter, X-Fire and Stegnos Anonymous Internet can also interfere with normal Steam operations.
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