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Video card not being recognized as DirectX 8 compatible |
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Categories: Topics | Games | Valve Games | Source (PC) | Video Troubleshooting |
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Article ID: 4894-IADC-9466 Created: October 8th, 2008 The content of this page is moderated by both Steam Support and the Steam user community - any links to outside sites should be treated with caution. Steam Support will not request your Steam account password for any reason, nor will you ever be asked to enter your Steam account password into a website form. This error message suggests either that your video card does not support DirectX 8 or that it does not have Shader Model 1.1 support. Both of these are required to play Episode 2, Portal, and Team Fortress 2. This restriction is not a factor of which version of DirectX you have installed in Windows. It is a direct limitation of your video card's capabilities. Older AGP cards such as the GeForce MX 400 series are a good example of video cards that can not support the Orange Box games, even though they can run Half-Life 2. For more information, please consult our Pixel Shader and DirectX Requirements Guide. |
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