Brug Steam med en Firewall

Firewall relaterede fejlmeddelelser

• Unable to load Steam.DLL
• Steam Servers Busy
• Secure Connection Failed
• Could not connect to Steam Network
• Could not connect to Master Game Server to Retrieve Server List

Kør Steams forbindelsestest

Hvis du kan logge på din Steam-konto, men ikke kan få listen over online spil, kør da Steam Diagnostic Tool for at finde fejlkilden (det er nødvendigt at du er i stand til at logge på Steam, for at kunne køre testen)

Firewall Producent Hjælp

Hvis du benytter dig af en af de følgende eksempler på Firewall programmer, må vi bede dig om at slå op i hjælpe-teksten eller lede på producentens hjemmeside:

• Microsoft yder support af Windows XP firewallen (den fulgte med "Windows XP Service Pack 2", og er aktiveret som standard)
• Norton yder support af Norton Personal Firewall og Norton Internet Security
• McAfee yder support af McAfee Personal Firewall og McAfee Internet Security Suite
• Zone Labs yder support af ZoneAlarm

Trinvis problemløsning

1. Afslut Steam og fjern alle referencer til følgende filer, fra firewallens liste over programspecifikke tilladelser:
   • steaminstall.exe
   • steamTmp.exe
   • steam.exe:da
   • hl.exe:da
   • HL2.exe:da
2. Start Steam og tillad at din Firewall igen "lærer" tilladelserne for Steam-programmerne. Hvis firewallen ikke kommer med et par spørgsmål, om nye tilladelser er sikkerhedsindstillingerne sandsynligvis sat for højt. De bliver nødt til at ændre disse indstillinger så du bliver spurgt om hvad Steam-programmerne har lov til.
   Giv Steam tilladelse til at bruge alle TCP- og UDP-porte, når du bliver spurgt.
   (Du kan manuelt føje tilladelser for hl.exe og hl2.exe for at sikre at firewallens dialog-boks ikke blokerer spillet når det startes)
3. Genstart computeren og kør Steam (hvis programmet ikke allerede kører)
4. Hvis du stadig har problemer, se da Troubleshooting Network Connectivity:da for yderligere løsningsmuligheder.

Related Error Messages

• Unable to load Steam.DLL
• Steam Servers Busy
• Secure Connection Failed
• Could not connect to Steam Network
• Could not connect to Master Game Server to Retrieve Server List

Run the Steam Connection Test

If you are able to log in to your Steam account but are unable to connect to the master server list within games, please run the Steam Diagnostic Tool to diagnose the issue (you must be able to log in to your Steam account to run this test).

Firewall Provider Resources

If you are using a firewall program listed below and have questions about setting permissions, please take the opportunity to open the program and use its Help feature or review the support site for the software:

• Microsoft provides support for the Windows XP firewall (included with Windows XP Service Pack 2, enabled by default)
• Norton provides support for Norton Personal Firewall
• McAfee provides support for McAfee Personal Firewall and the McAfee Internet Security Suite
• Zone Labs provides support for ZoneAlarm

Troubleshooting Steps

1. Close the Steam client application and remove all instances of the following executables from your firewall's permissions list:
   • steaminstall.exe
   • steamTmp.exe
   • steam.exe:da
   • hl.exe:da
   • HL2.exe:da
2. Open Steam to allow your firewall to re-learn permissions for the Steam executables. If your firewall does not prompt you to set new permissions, the security settings may be to strict - you will need to change these settings so you will be prompted to set permissions.
   Give the Steam executables permission for all TCP and UDP ports when prompted.
   (You may wish to manually add permissions for hl.exe and hl2.exe to ensure the firewall's permissions dialog does not lock up the game when it loads)
3. Restart your computer and load Steam
4. If the issue persists, please see the Troubleshooting Network Connectivity:da topic for further troubleshooting recommendations