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Article ID: 2279-EDGC-6315 FAQ ID: 543 Updated: May 8th, 2008
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This error is related to security software, spyware or a virus preventing the SteamNew.exe file from being written over the course of the Steam.exe update process.
- Check your security software's settings
If you are running an antivirus program, firewall program, or any security product which may be interfering with the deletion and replacement of the Steam.exe file (some security software will check a file's information every time it is changed and block automatic replacement of files) please check your settings for the program and make sure that you are prompted to allow activities which may trigger the security software.
- Disable any programs which interfere with Steam
Please consult the topic linked below and make sure any programs on the list are either disabled or uninstalled: Programs Which Interfere with Steam
- Remove Spyware, Adware, and Viruses
If the issue persists it is possible that a virus, adware, or spyware may be interfering with the installation process. Please see the topic linked below for instructions to remove the offending program: Spyware, Adware, and Viruses Interfering with Steam
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