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Categories: Needs Update | Topics:no | Troubleshooting:no | Connecting to Steam:no | Information for New Users:no |
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Denne siden er under oppbygging - vennligst sjekk Support-siden for all teknisk hjelp. Denne hjelpen er på Engelsk.
Innholdet på denne siden er moderert av både Steam Support og andre Steam-brukere - linker til andre sider burde brukes med forsiktighet. Steam Support vil aldri be om passord til din Steam-konto. Steam Support vil heller aldri spørre deg om passordet ditt på noen av våre websider. Siden 16:19, 27 September 2007 (PDT) har denne artikkelen blitt oppdatert på den Engelske Steam Support Wiki, likevel, er en oversatt versjon av det oppdaterte innholdet ikke tilgjengelig akkurat nå. Vennligst besøk Troubleshooting Network Connectivity emnet for å vise den oppdaterte artikkelen på Engelsk. Updated port information, added University Network notice Interested in assisting with translation? Apply to become a Steam Support Wiki Translator
English content to translate (START)
Important NoteBefore proceeding with troubleshooting, please check the Steam Server Status page to ensure the issue which you are encountering is not related to system-wide downtime. (If you encounter any timeout errors when attempting to access Steam sites, it is very likely that there is a system-wide issue and Steam will not be accessible until the issue is resolved) Steam Connection TestPlease run the Steam Connection Test linked below to diagnose in-game connectivity issues. You must log in to Steam to run diagnostic tests - if you are encountering difficulty logging in to Steam you should skip this step. Run the Steam Connection Test steam://support/?Issues=*&Tests=Ports Note: If you do not receive a report from the Steam Connection Test, you may not have the latest version of the Steam client application. Required Ports for SteamYour network must be configured to allow Steam access to the following ports: Steam Client
Dedicated Server
Note: Windows XP SP1 firewall users running Source Dedicated Server must open TCP Port 27015 for Rcon to work
Known issues with Internet Service Providers (ISP's)There are several ISP's which interfere with Steam traffic:
Troubleshooting Network Connectivity IssuesPlease follow the steps below for troubleshooting network connectivity issues within Steam: Programs which interfere with Steamhttp://support.steampowered.com/cgi-bin/steampowered.cfg/php/enduser/std_adp.php?p_faqid=451 Using a Firewall with Steamhttp://support.steampowered.com/cgi-bin/steampowered.cfg/php/enduser/std_adp.php?p_faqid=234 Using a Router with Steamhttp://support.steampowered.com/cgi-bin/steampowered.cfg/php/enduser/std_adp.php?p_faqid=246 Spyware, Adware, and Viruses Interfering with Steamhttp://support.steampowered.com/cgi-bin/steampowered.cfg/php/enduser/std_adp.php?p_faqid=249 (END) English content to translate
Interested in assisting with translation? Apply to become a Steam Support Wiki Translator
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