Troubleshooting Errors:da

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English content to translate (START)

1 Determine which application is reporting the error
2 Determine the exact error message
3 Search for error by the error message
4 Contact Steam Support

Determine which application is reporting the error

Crashes - Please see the Troubleshooting Crashes:da topic for instructions to handle crashes in Steam or Valve games (this includes any errors reported through an error dialog from Windows requesting whether or not you would like to send an error report to Microsoft)
Steam - Errors reported in Steam dialog boxes or over the course of installing Steam
GoldSrc Games - Errors reported in GoldSrc-engine games
Source Games - Errors reported in Source-engine games
SDK - Errors reported while using the Source SDK
System - Errors reported by Windows or other applications which relate to Steam

Determine the exact error message

Example error messages:

Invalid CD Key
This game is currently unavailable
You have been disconnected from the server. Reason: Error verifying STEAM UserID ticket

Search for error by the error message

Search for a relevant Steam Support Center topic by entering the name of the application which generated the error and the exact error message. Examples:

Contact Steam Support

If you do not find any Steam Support Center topics which reference the error, please see the Contacting VALVe Billing and Support topic for instructions to contact Steam Support for assistance with the error.

(END) English content to translate