Steam Support Wiki
 
 

The specified subscription is not available for credit card purchase

 
 

Updated May 5, 2008

The content of this page is moderated by both Steam Support and the Steam user community - any links to outside sites should be treated with caution.

Steam Support will not request your Steam account password for any reason, nor will you ever be asked to enter your Steam account password into a website form.

This error is caused by outdated copies of the Steam purchase pages residing in your Internet Explorer browser cache.

Please observe the following process to resolve the error:

  1. Close the Steam application
  2. Open Internet Explorer and go to "Tools" > "Internet Options..."
  3. Click the "Delete Files" button and then click the "OK" button in the dialog box which opens (this process may take some time to complete - you may wish to adjust the Temporary Files cache in Internet Explorer to ensure excess information is not cached in the future)
  4. Close Internet Explorer and restart your computer
  5. Load the Steam application and locate the subscription you wish to purchase
 
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