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Article ID: 2275-UFHC-2473 FAQ ID: 571 Updated: October 27th, 2008

The content of this page is moderated by both Steam Support and the Steam user community - any links to outside sites should be treated with caution.

Steam Support will not request your Steam account password for any reason, nor will you ever be asked to enter your Steam account password into a website form.


This issue is caused by a third-party application interfering with the normal operation of Steam - one process which has been identified with this crash is the Tuneup WinStyler Theme Service. Other applications such as BitTorrentDNA have also been confirmed to cause this issue.

Please see the Disabling Background Applications article for instructions on how to disable background applications. If disabling the application does not allow Steam to function correctly, you may want to consider completely uninstalling any applications that you believe may be causing the conflict to test Steam again.

If the issue persists, please see the list of Programs Which Interfere with Steam and Spyware, Adware, and Viruses Interfering with Steam in order to ensure that any programs known to cause issues with Steam are disabled.

 
 
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