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Games freeze when running on ASUS motherboards

 
 

Article ID: 1436-RUIH-6938 FAQ ID: 471

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Steam Support will not request your Steam account password for any reason, nor will you ever be asked to enter your Steam account password into a website form.

If you are using an ASUS motherboard and are encountering crashes (game locks up, sound and video loop) - especially if this occurs at regular intervals - there may be an issue with your motherboard's BIOS which is affecting the game.

Please follow the link below to retrieve critical BIOS updates for your motherboard (it has been reported that the AsusUpdate utility may not be providing the latest updates):

ASUS BIOS Downloads: http://support.asus.com/download/download.aspx?SLanguage=en-us

 
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