Contacting Steam Billing and Support

Categories: Topics | Contact Steam Support

Article ID: 1223-QROC-4460 FAQ ID: 294 Updated: June 22, 2009

The content of this page is moderated by both Steam Support and the Steam user community - any links to outside sites should be treated with caution.

Steam Support will not request your Steam account password for any reason, nor will you ever be asked to enter your Steam account password into a website form.

CREATE A SUPPORT TICKET TO CONTACT STEAM SUPPORT

Click the Contact Support button located at the top left of any Steam Support page to create a Steam Support account which is separate from your Steam account. Do not attempt to enter your Steam account information for the Steam Support system, as it will not work.
Click the Ask a Question button which should now replace the "Contact Support" option at the top left of any Support page.
Fill out the applicable fields, upload any necessary attachments and click "Submit Question" when finished.

IMPORTANT:

Once the question has been submitted to the system, an e-mail confirmation will be sent to the e-mail specified on your account. If you do not receive a confirmation e-mail, please check the spam filters for this inbox. If you do not receive the e-mail, your question may not have been successfully entered in to the support system.

Retrieved from "http://supportwiki.steampowered.com/wiki/Contacting_Steam_Billing_and_Support"

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Contacting Steam Billing and Support

CREATE A SUPPORT TICKET TO CONTACT STEAM SUPPORT

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