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A Steam account already exists with that contact email address

 
 

Article ID: 4217-WERS-3558 FAQ ID: 677

The content of this page is moderated by both Steam Support and the Steam user community - any links to outside sites should be treated with caution.

Steam Support will not request your Steam account password for any reason, nor will you ever be asked to enter your Steam account password into a website form.

Important Note

This message will only display if your email address is already associated with an existing Steam account.

Creating a new Steam account will not allow you to register games which have already been registered.

Once you have created a Steam account and registered your CD Key or purchased a game on Steam, that game is permanently tied to that particular account. You can not transfer the game to a different account once you have registered it.

If you are attempting to access games which you have already registered, please see the Resetting a Lost Password topic for instructions to reclaim your prior account.


 
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