Steam Support Wiki
 
 

Using a Router with Steam:no

 
 

Denne siden er under oppbygging - vennligst sjekk Support-siden for all teknisk hjelp. Denne hjelpen er på Engelsk.


Innholdet på denne siden er moderert av både Steam Support og andre Steam-brukere - linker til andre sider burde brukes med forsiktighet.

Steam Support vil aldri be om passord til din Steam-konto. Steam Support vil heller aldri spørre deg om passordet ditt på noen av våre websider.

Siden 16:19, 27 September 2007 (PDT) har denne artikkelen blitt oppdatert på den Engelske Steam Support Wiki, likevel, er en oversatt versjon av det oppdaterte innholdet ikke tilgjengelig akkurat nå.

Vennligst besøk Using a Router with Steam emnet for å vise den oppdaterte artikkelen på Engelsk.

Removed diagnostic test link (doesn't work if Steam cannot connect) and amended troubleshooting steps

Interested in assisting with translation? Apply to become a Steam Support Wiki Translator
English content to translate (START)

Contents

Important Note

Steam does not support gameplay on machines operating in a network DMZ - you will need to remove your machine from the DMZ in order to play through Steam.

Router issues will generally be encountered upon your initial installation of Steam, or in the event that the router's settings or firmware have been changed.

Run the Steam Connection Test

steam://support/?Issues=Connection*

There are several routers and versions of router firmware which are not compatible with Steam - please follow the link below to review the list:

Router and Router Firmware Issues: http://support.steampowered.com/cgi-bin/steampowered.cfg/php/enduser/std_adp.php?p_faqid=64

In addition to the list linked above, Dual-WAN routers are not compatible with Steam.

If you are using a wireless connection to access Steam, you may encounter intermittent connection issues related to low signal strength - it is recommended that plug your machine into your wireless router to ensure the highest level of connectivity.

Basic Router Troubleshooting

To determine if your router may be causing issues with connectivity, please observe the following troubleshooting steps:

  1. Close the Steam client application
  2. Bypass your router by plugging your machine directly into the incoming line from your modem
  3. Restart Steam
  4. If you are able to connect to Steam after bypassing your router, it is highly recommended that you reconfigure your router to work with Steam.

Find Instructions to Configure your Router

There are many different router manufacturers - if you do not have the original instruction manual for working with your router, please check your router for the manufacturer or brand name and the router's model number.

You will need to run a search for your router manufacturer's website to find instructions for configuring your router to work with Steam.

Please follow the link below for further instructions and a list of required ports for Steam:

Troubleshooting Network Connectivity: http://support.steampowered.com/cgi-bin/steampowered.cfg/php/enduser/std_adp.php?p_faqid=11

(END) English content to translate
Interested in assisting with translation? Apply to become a Steam Support Wiki Translator
 
  Søk  
 

 
  Views  
   
 
  link: Valve Software MediaWiki Logo