Steam Problem: Stalled download

If you are trying to download or preload game content and it gets stuck, there are a couple of things you can try.

If this is for a preload of a game or for a regular game install, go to the properties for the game, found here:

Steam > "Play Games" > <right-click on your game> select properties.

Game Preloads

For Game preloads, you will typically have the option to "pause" or "continue" the preload. If you don't see any activity in the Steam download Monitor (always check there to see if you have any activity) then what you can do is "pause" the download, wait a minute and then "continue" the download.

Regular Game Downloads

If this is for a regular game download and you are unable to get the game to update, then try changing the automatic update to "do not automatically update this game" , wait a minute, then switching it back to "always keep this game updated".

Of course, if the game was set to "do not automatically update this game" then change it to "always keep this game updated" and let the rest of the game download.

Note: Games like Condition Zero requires content from Counter-Strike so you need to make sure both games have all the content acquired if you are having problems with CZ. CZ Deleted Scenes requires content from both Condition Zero and Counter-Strike, so all three need to be 100% acquired for everything to work.

Next Step to Try

If this procedure fails to get things moving, the next step is to exit from Steam and delete the clientregistry.blob file typically located:

C:\Program Files\Steam\ClientRegistry.blob

The next time you run Steam it will do a short platform update and then it should finish the game updates.

Again, be sure to go check all the game properties and make sure they are set to "always keep this game up to date".

Steam Rate

It's also very important that you make sure your Steam "Rate" setting is correct for your internet connection, go to:

Steam > Settings > Internet > Internet Connection Speed

If you have an incorrect low connection speed set then it may take a very long time for you to acquire the game content.