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Contacting Steam Billing and Support

 
 

Article ID: 1223-QROC-4460 FAQ ID: 294 Updated: BurtonJ 2009년 10월 23일 (금) 12:46 (PDT)

이 페이지는 현재 공사중입니다. 기술적 문제에 대한 사항은서포트 사이트를 참고해주세요.(영문)

해당 페이지의 컨텐츠는 Steam Support와 스팀 유저 커뮤니티가 같이 관리합니다. 모든 외부 링크에 대한 주의를 요합니다.

Steam Support는 어떤 이유에서라도 절대 귀하의 스팀 계정 비밀번호를 요구하거나 웹에 입력하라는 요청을 하지 않습니다.

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CREATE A SUPPORT TICKET TO CONTACT STEAM SUPPORT

  1. Click the Contact Support button located at the top left of any Steam Support page to create a Steam Support account which is separate from your Steam account. Do not attempt to enter your Steam account information for the Steam Support system, as it will not work.
  2. Click the Ask a Question button which should now replace the "Contact Support" option at the top left of any Support page.
  3. Fill out the applicable fields, upload any necessary attachments and click "Submit Question" when finished.


IMPORTANT:

Once the question has been submitted to the system, an e-mail confirmation will be sent to the e-mail specified on your account. If you do not receive a confirmation e-mail, please check the spam filters for this inbox. If you do not receive the e-mail, your question may not have been successfully entered in to the support system.


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