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Steam and Game Problem: Unable to view My media content and game trailers |
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カテゴリ: Topics | Troubleshooting | Problems | Steam |
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http://support.steampowered.com/cgi-bin/steampowered.cfg/php/enduser/std_adp.php?p_faqid=465 This page is under construction. Please see the Support Site for all available technical support information in English. The content of this page is moderated by both Steam Support and the Steam user community - any links to outside sites should be treated with caution. Steam Support will not request your Steam account password for any reason, nor will you ever be asked to enter your Steam account password into a website form. Interested in assisting with translation? Apply to become a Steam Support Wiki Translator
Japanese content to translate (START)
Steam media files are played through Windows Media Player. Please see the instructions below for resolving Windows Media Player issues which may interfere with video display for game intros, trailers, and My media content: Windows Media Player 9 UsersIssue: Colors in media files display incorrectly in neon green and red. Solution: Disable video mixing renderer. Disable Video Mixing Renderer
Windows Media Player 10 UsersIssue: Colors in media files display incorrectly in neon green and red. Solution: This issue can be resolved by switching from User overlays to Use high quality mode. Switch to Use High Quality mode
Windows Media Player 11 UsersPlease see the Contacting VALVe Billing and Support article for instructions to contact Steam Support to troubleshoot any issues with Windows Media Player 11. (END) Japanese content to translate
Interested in assisting with translation? Apply to become a Steam Support Wiki Translator
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