Steam Support Wiki
 
 

Source Game Problem: Screen goes black in the Direct Intervention chapter of Half-Life 2: Episode One

 
 

http://support.steampowered.com/cgi-bin/steampowered.cfg/php/enduser/std_adp.php?p_faqid=475

This page is under construction. Please see the Support Site for all available technical support information in English.

The content of this page is moderated by both Steam Support and the Steam user community - any links to outside sites should be treated with caution.

Steam Support will not request your Steam account password for any reason, nor will you ever be asked to enter your Steam account password into a website form.

Interested in assisting with translation? Apply to become a Steam Support Wiki Translator
Japanese content to translate (START)

This issue is caused by color correction settings obscuring the colors in the map - even if you try to light up the area with the flashlight or gravity gun, all that will be visible on the screen will be the crosshairs.

Please follow the instructions below to correct this issue:

  1. Launch Half-Life 2: Episode One through Steam
  2. From the main menu select Options
  3. In the Video window click the Advanced button
  4. Use the drop down menu for Color Correction to turn color correction Off
  5. Save the settings and reload your game from the last auto-save
(END) Japanese content to translate
Interested in assisting with translation? Apply to become a Steam Support Wiki Translator
 
 
  link: Valve Software MediaWiki Logo