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Failed to create D3D Device! |
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Created May 5, 2008 This page is under construction. Please see the Support Site for all available technical support information in English. The content of this page is moderated by both Steam Support and the Steam user community - any links to outside sites should be treated with caution. Steam Support will not request your Steam account password for any reason, nor will you ever be asked to enter your Steam account password into a website form. Interested in assisting with translation? Apply to become a Steam Support Wiki Translator
Japanese content to translate (START)
This error commonly occurs with only the following ATI graphics cards:
Before updating your drivers, please visit Windows Update and make sure that you have all of the critical updates and the .NET framework installed. If you get a Failed to create D3D device error and are using any of the above ATI Cards, please update your drivers to the latest version of Catalyst by visiting the ATI driver page. If you use a Nvidia or any other type of video card, please visit the manufacturer's website for the latest video card drivers. If the crash persists, set the following launch option:
Note: if you are attempting to play Team Fortress 2, Portal or Half-Life 2: Episode Two, you must set your launch option to -dxlevel 81 instead. (END) Japanese content to translate
Interested in assisting with translation? Apply to become a Steam Support Wiki Translator
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