Spyware, adware y virus que interfieren con Steam

Categorías: Temas | Comenzar a usar Steam | Conectarse a Steam | Resolución de Problemas | Steam

(Redirigido desde Spyware, Adware, and Viruses Interfering with Steam)

El contenido de esta página es moderado tanto por el equipo de soporte de Steam como por la comunidad de usuarios de Steam - cualquier enlace a otras páginas deberá ser tratado con precaución.

El equipo de soporte de Steam nunca le pedirá la contraseña de su cuenta de Steam por ninguna razón, ni tampoco se le pedirá que introduzca su contraseña de Steam en una página web.

El spyware, adware, los virus, troyanos y gusanos pueden causar impacto directo en su accesibilidad a Steam - si ha agotado otros pasos de resolución de problemas, o si ha observado un comportamiento inesperado y una disminución del rendimiento de su ordenador, por favor descárguese e instale un buscador de spyware y adware y una herramienta buscadora de virus.

Ejecute la "Prueba de aplicaciones en segundo plano de Steam" steam://support/?Issues=Background*

Encontrar y Eliminar Spyware y Adware

Ad-Aware

Este programa (licenciado gratuitamente para uso personal doméstico) ofrece capacidades de escaneo de amplio espectro - si encuentra programas de spyware o adware mientras ejecuta Ad-Aware, podría necesitar ejecutar otros buscadores más exhaustivos con otra herramienta. http://www.lavasoft.de/software/adaware/

Spybot Search&Destroy

Este programa (uso gratuito) es una herramienta de eliminación de spyware y adware muy popular. http://www.spybot.info/

Windows Defender

Este programa (uso gratuito) fue lanzado por Microsoft para encontrar y eliminar spyware. http://www.microsoft.com/athome/security/spyware/software/default.mspx

Encontrar y eliminar virus, troyanos y gusanos

AVGFree

AVGFree ofrece detección y eliminación básica de virus, troyanos y gusanos gratuitamente para uso personal. http://www.avgfree.com/

Norton Antivirus

Un programa antivirus comercial. http://www.symantec.com/home_homeoffice/products/virus_protection/

McAfee Antivirus

Un programa antivirus comercial. http://us.mcafee.com/

Esta página se encuentra en construcción. Por favor visite la Página de Soporte para recibir todo el soporte técnico disponible en inglés.

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Important: Disable Your Anti-Virus and Adware Programs Before Launching Steam

Anti-Virus applications can often times utilize system resources that your games desperately need in order to function correctly. Since the Anti-Virus software will not release those resources, this often results in a system or game crash once your system has run out of resources to use. We strongly recommend that you disable all of your Anti-Virus software before launching Steam to ensure that the games have access to your system's resources. Once you are done playing games, you can re-enable the software to ensure that your system is protected.

Spyware, adware, viruses, trojans, and worms may directly impact your ability to access Steam - if you have exhausted other troubleshooting steps, or if you have noticed unexpected behavior and decreased performance on your machine, please download and install a spyware and adware scanner and a virus scanning utility.

Find and Remove Viruses, Trojans, and Worms

The most common way viruses and trojans are transmitted is through e-mail attachments, downloading files from resources that are not entirely trusted and peer to peer file trading applications such as BitTorrent and eMule. There are two main types of Anti-Virus software, each with certain benefits and disadvantages. No matter which option you choose, the most important thing is to make sure your Anti-Virus definitions are kept up to date and you run a system scan on a regular basis.

Anti-Virus Software that is Free for Personal Use

Commercial Anti-Virus Software

Please note: many commercial Anti-Virus software packages include much more than an Anti-Virus application. Packages such as Norton/Symantec and McAfee often include Internet Security components that have been known to interfere with Steam. Please disable your Anti-Virus software before launching Steam and re-enable it once you are done playing games.

Find and Remove Spyware and Adware

Adware and Spyware are applications that do not normally cause damage to your system like viruses and trojans can. However, they are often the source of system slow downs as well as connectivity problems. The most common source of Spyware and Adware is from visiting websites that install strange software through your browser and password management programs such as Gator.

Ad-Aware - This program (licensed free for home use) provides broad-spectrum scanning capabilities - if you find many spyware or adware programs when running Ad-Aware, you may need to run more comprehensive scans with another utility
Spybot Search&Destroy - This program (free to use) is a very popular spyware and adware removal utility
Windows Defender - This program (free to use) was released by Microsoft to find and remove spyware

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