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My Credit Card Was Declined |
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Categorías: Necesita Título | Necesita Revisión | Temas | Resolución de Problemas | Errores | Steam |
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El contenido de esta página es moderado tanto por el equipo de soporte de Steam como por la comunidad de usuarios de Steam - cualquier enlace a otras páginas deberá ser tratado con precaución. El equipo de soporte de Steam nunca le pedirá la contraseña de su cuenta de Steam por ninguna razón, ni tampoco se le pedirá que introduzca su contraseña de Steam en una página web. Esta página se encuentra en construcción. Por favor visite la Página de Soporte para recibir todo el soporte técnico disponible en inglés. Interested in assisting with translation? Apply to become a Steam Support Wiki Translator
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Important Note If your purchase fails on the first try, please see the Contacting VALVe Billing and Support topic for instructions to contact us so we may review the purchase attempt and determine the reason your transaction was declined if you are certain that the reasons listed below do not apply. We are currently using a system which will perform an authorization of the card without placing an authorization hold on the funds in the account, however, some banks and credit card issuers require an authorization hold - for this reason, it is of the utmost concern (especially for debit card users) that you contact us to ensure multiple authorization holds from failed purchase attempts are not locking up the funds in your account. Credit card purchases placed through Steam are most commonly declined for the following reasons:
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