Friends Security

Do not share account login and password information over the Friends network - if you are contacted by a user requesting this information please copy and forward the message to us with the words "PHISHING REPORT" written in the subject line so we may take appropriate action against the sender of the message. If you need instructions to contact us, please see the Contacting VALVe Billing and Support topic.

Please keep the following account security concerns in mind when using Friends:

Anyone can attempt to add you

Users can add you to their Friends list by observing your in-game nickname, or if they know your account's contact e-mail address - for this reason we recommend that you keep in mind that the users who have added you may not be people you have spoken with before.

Users can change their Friends nicknames at any time.

Account Phishing

Attempting to trick other users into providing password information is commonly called "phishing" - unfortunately, some individuals are using deliberately-deceptive Friends nicknames to request password information from other users.

Steam Support does not use the Friends network to contact users, nor will we request CD Key information or credit card purchase information unless you have contacted us for assistance or the information is being sent to steamsupport@support.steampowered.com.

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